Privacy Policy
New Moon Investment SPC (“Company”, “we”, “us” or “our”) is committed to protecting the privacy and personal data of its potential and actual clients, partners, employees, visitors and website users (“you” or “your”) in accordance with the laws of the Sultanate of Oman, including the Royal Decree 6/2022 promulgating the Personal Data Protection Law in Oman.
This Privacy Policy explains how we collect, use, disclose, and protect your personal data, and outlines your rights in relation to that data. 1. Scope
This Privacy Policy applies to all personal data that we collect, whether through:
1.1 Visiting and accessing our website www.vaultmuscat.com (the “Website”);
1.2 Our onboarding and KYC processes;
1.3 Our business operations; or
1.4 Direct communications with you. 2. What Personal Data We Collect
2.1 We may collect, record, hold, disclose, store and use the following kinds of data about you in accordance with applicable laws. These include but are not limited to:
2.1.1 information about your visits to and use of our website, including your IP address, name of your mobile operator, browser type, language and time zone, geographical location, length of your visit, and page views;
2.1.2 Information that you provide to us relating to your networks and connections from your address book contacts and/or customer related information;
2.1.3 Information that you provide to us while registering with us, including your KYC details (name, contact details, gender, date of birth, nationality, employment details, educational details, address);
2.1.4 Information relating to your transactions with us, including in relation to the type of product / service you avail with us, and any other necessary information in relation to your transaction with us;
2.1.5 Information about you share with us, your communication with us, whether electronic or otherwise, through any communication channel.
2.2 It is your obligation to ensure that the data you provide to us is accurate and up-to-date. You can update your information available with us by contacting us. 3. How We Use Your Personal Data
3.1 We use your data for the following purposes:
3.2 Verify your identity in order to register you with us;
3.3 Improve the business services that you offer to you;
3.4 Process invoices and payments relating to you;
3.5 Compliance with legal and regulatory obligations;
3.6 Market and advertise services to you, and those of carefully selected third parties provided you have specifically consented to the same;
3.7 Risk control, financial crime detection and prevention;
3.8 Respond to court orders, establish or exercise our legal rights, and defend ourselves against legal claims;
3.9 Assess your application(s) and request(s) for our products and services.
3.10 Improvise the functionality of our services based on the feedback we receive from you;
3.11 Monitor and store your trends and personalize your experience and services with us. 4. Disclosure of Data
4.1 We may disclose your data to:
4.1.1 Any of our employees, officers, insurers, financial advisors and auditors, technical advisors, legal advisors, agents, suppliers, members of our group companies or subcontractors in so far as reasonable necessary for the purposes set out in this Policy in accordance with applicable laws.
4.1.2 Government and/or judicial bodies, regulators to whom we have an obligation to make disclosures under the requirements of applicable law;
4.1.3 To the extent permitted to do so by law;
4.1.4 In connection with any ongoing or prospective legal proceedings;
4.1.5 For the prevention of fraud prevention;
4.1.6 To a purchaser or prospective purchaser in the event of a buyout, merger, divestiture, reorganization, dissolution or sale or transfer of all or part of our assets whether as a going concern or as part of bankruptcy, liquidation or similar proceedings, in which personal information held by us about our clients is amongst the assets transferred;
4.1.7 To any person who we reasonably believe may apply to a court or other competent authority for disclosure of the data where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that data.
4.1.8 Subject to the above, we agree that we will safeguard, according to strict standards of confidentiality and security, any of your data in accordance with the terms of this Policy and the terms of use. We place great importance on the security of your data. We regularly review and implement up-to-date technical and organizational security measures when processing your data. Our employees are trained to handle your data securely and with utmost respect, failing which they may be subject to disciplinary action. 5. Third Party Websites
5.1 Our website / onboarding documents may include references to, and details of third-party websites.
5.2 We have no control over and are not responsible for the privacy policies and practices of third parties. 6. Use of Cookies
6.1 A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.
6.2 We use the following types of cookies:
6.2.1 Persistent Cookies: These consist of essential cookies for us to manage our Website.
6.2.2 Performance Cookies: These cookies collect anonymous information on the users of our Website to help us improve the operation of our Website. For example, we utilize cookies to help us understand how visitors arrive at and browse our website, and highlight improvement areas such as navigation, internet banking experience and marketing. The data stored by these cookies does not include personal details from which an individuals’ identity can be established.
6.2.3 Functionality Cookies: These cookies retain choices you make as your screen name, email ID, telephone number, and other preferences in order to help you having to re-enter the information as you navigate through our Website.
6.2.4 Targeting or advertising Cookies: These cookies help us collect information on your browsing habits, allowing us to provide advertising that is relevant to your and your interests. These cookies help us to retain information about the websites you have visited and/or any hyperlinks that you have clicked. This information is shared with other parties on an anonymous basis. Your personally identifiable information such as your name and address is not shared with such third parties. For example, we use third party companies to provide you with more personalized advertisements when you visit certain third-party websites.
6.3 You can manage your cookie preferences by using our cookie preference tool. Please note that if you disable some types of cookies, it may affect your experience on our Website and some features may not work as intended. 7. Your Rights
7.1 Subject to Omani laws, you have the following rights with respect to your personal data:
7.1.1 Right to access your personal data;
7.1.2 Right to request correction or updating of inaccurate data;
7.1.3 Right to withdraw consent (where processing is based on consent);
7.1.4 Right to object to certain types of processing;
7.1.5 Right to request a deletion of personal data (in particular cases, subject to data retention related laws and regulations in the Sultanate of Oman);
You may exercise any of the above mentioned rights, and contact us if required. 8. Changes to the Privacy Policy
8.1 We may amend this Privacy Policy from time to time and the updated version shall apply and supersede any and all previous versions including but not limited to, leaflets or hard copy versions. Please check our website for the most up-to-date practices. 9. Contact Us
If you have any questions about this Privacy Policy or how you handle your personal data, please contact: New Moon Investment SPC
P. O. Box 3220, P. C. 111, Central Post Office, Sultanate of Oman
Email: info@nmi.om